Helpful answers
Frequently asked questions.
The essentials about services, turnaround, pickup and delivery, and caring for your order.
Cadillac Cleaners
Dependable care, clearly explained.
For a question specific to a garment or order, contact the main store and our team will be happy to help.
How do I schedule pickup and delivery?
Use the Schedule Pickup button to open the SMRT Customer Portal. From there you can request service, manage delivery preferences, and follow order updates.
Can I track my order?
Yes. The SMRT Customer Portal shows order progress and provides notifications as your items move through cleaning and delivery.
Do you offer wash and fold laundry?
Yes. We wash, dry, and neatly fold everyday laundry so it is ready to put away.
Can you clean comforters and bedding?
Yes. Cadillac Cleaners provides professional care for comforters, blankets, and other bulky household textiles.
Where can I drop off an order?
Visit our Bartlesville South or East store, Fancy Feathers in Pawhuska, Scrub Works in Independence, Thistle and Lace Mercantile in Coffeyville, KS, or The Ranch House Salon in Nowata.
How should I share special garment preferences?
Let our team know at drop-off or save preferences such as shirt starch and presentation through your SMRT customer profile.
One less errand on your list